We provide you with high-quality professionals that handle every step of the assessing and repair process to ensure your customers’ lives get back to normal as quickly as possible.

To meet our clients and their customer’s needs, Claim Central focuses on four value drivers linked to our vision:

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Claim Central prospers on providing a great customer experience for our client’s customers.

We use leading-edge technologies to provide better cost, quality and job lifecycle outcomes while also engaging a digitally connected supply panel of approximately 750 plus trades throughout Australia and New Zealand (across emergency services, repair and restoration as at November 2021).

24/7 emergency response, make safe, mitigation and restoration services for water, fire, mould, sewage and malicious damages.

Including desktop and
on-site assessment, estimating and inspections.

Management of all repair activities from start to finish, including trades management, QA and customer management.

Restoration & mitigation

Property assessing

Repair management

Our remote desktop team connect directly with customers to inspect their property using the live video streaming and collaboration platform, Wilbur Live (powered by Livegenic).

Procurement, retention, competitive tendering, aggregated group discounts and score carding of our trade and supplier panel network.

Disaster response and capacity planning on trades, supply & assessing resources, specialist trained trade panel deployment, repair management and performance reporting.

Virtual Inspections as a Service (VIaaS)

Trade and supplier panel management

Catastrophe weather event management

Claim Central has been recognised for its award-winning service.

ANZIIF 2021 Service Provider to the Insurance Industry

Insurance Business Awards 2021
Winner as the Service Provider of the Year

Insurance Business
5 Star Insurance Innovators List 2021

As seen in

Testimonials from our satisfied customers

“An appointment was made with Claim Central and that appointment time was kept. I received a phone call spot on the time agreed. The gentleman from Claim Central was very nice, pleasant and helpful. All I had to do was to take a video of my side fence that had come down in the recent storms and this went directly back to Claim Central. How cool is that. Thank you for assisting me in a stressful situation.”

- Kim -

"I cannot recommend this company highly enough. Responsive, knowledgeable, and streamlined. My insurance claim was handled with very little stress.”

- Steve -

“We found Claim Central to be helpful from start to finish (including the assessor & builder who attended). We would without a doubt recommend Claim Central after our positive experience with them.”

- Rachel -

© 2021 Claim Central Pty Limited ABN 61 102 685 343.

Claim Central Pty Limited ABN 61 102 685 343 is a Corporate Authorised Representative (AR No. 001291075) of Insurx Pty Ltd ABN 85 628 930 334; AFSL 528534. The information in this article does not take into account the investment objectives, financial situation and particular needs of any particular person. Claim Central Pty Limited and its related bodies corporate make no recommendations as to the merits of any financial product or financial services referred to in this article, its website, emails or its related websites. Before acting on any information in this document, you should consider the appropriateness of it, having regard to your specific financial circumstances and requirements. In particular, you should consider obtaining independent financial, legal, taxation and accounting advice to ascertain whether you should acquire any financial services described in this document.